Frequently Asked Questions
Here may find answers to some questions. Feel free Contact us If you have another question .
Can I use Batci Shampoo every day?
Absolutely! The sulfate-free formula is gentle enough for daily use, leaving your hair moisturised, healthy, and clean without drying it out.
How do I use Batci Hair Concealer?
- Apply: Gently apply the concealer to the thinning areas of your hair.
- Blend: Use a brush or your fingers to blend the product evenly into your hair.
- Hold: Hold the product on for 10 minutes. Before washing, use a medium heat hair dryer to set the product.
- Wash: After setting the product with heat, proceed to wash your hair.
- Style: Style as usual, enjoying a fuller and more voluminous look.
How long does Batci Hair Concealer last?
The Batci Hair Concealer is designed to last from 5 to 15 days, depending on hair washing frequency and environmental factors.
How can I book a design consultation?
Yes, Batci Sulfate-Free Shampoo is gentle and safe for all hair types, including sensitive scalps. Its formula provides deep hydration without stripping your hair of its natural oils.
When will i receive my item
We provide FREE next day shipping to all of NSW. Other states may vary with pricing and delivery times.
Are Batci products tested on animals?
No, Batci is a cruelty-free brand. Our products are never tested on animals, and we are committed to ethical and sustainable beauty practices.
Can I return a product if it doesn’t work for me?
Yes, we offer a return policy for unopened and unused products within 14 days of purchase. Please visit our Returns & Refunds page for full details.
Do Batci hair concealers stain clothing or pillows?
Our hair concealers are designed to be transfer-resistant once set. However, we recommend allowing the product to fully dry before contact with fabrics to prevent any residue.
